Public offer and terms of service
Version of 1 November 2026
These are the terms on which 1988 Agency (the site 1988agency.com) builds websites. By placing an order, you agree to them. The document is written so that both sides understand in advance what the service includes, in what timeframe, what we guarantee and what we are responsible for, and what not.
Contents
1. General provisions
This document is a public offer, a proposal to conclude an agreement to build a website on the terms described below. The contractor, 1988 Agency. The client, any person who requested the service and confirmed the order. The agreement is deemed concluded from the moment the client agreed the chosen plan and scope of work with us in correspondence (Telegram, email or the request form) and made payment, if it is provided for. From that moment the terms of this offer apply to the relationship between the parties.
2. What the service includes
We develop the site according to the chosen plan (Start, Business or Pro). The specific scope of work for each plan is stated on the home page in the pricing section and additionally agreed in correspondence before the work begins. Depending on the plan, the service may include design, layout, adaptation for mobile devices, basic search optimization, connecting the domain and hosting, setting up the request form and handing the finished site over to the client. Anything not expressly stated in the agreed plan and correspondence is not part of the service and is paid separately by agreement.
3. Timelines
The delivery time is stated in the chosen plan (for example, 3 business days for the basic plan). The stated term of 3 days is indicative, not final, and may change depending on the complexity of the project, the scope of work, the speed of providing materials and our current workload, of which we inform the client. The term starts counting after the client has provided all the necessary materials and information and made the prepayment. The term is suspended for the time we wait for materials, answers, edits or approvals from the client. Delays caused by the client or third-party services (for example, slow transfer of the domain by the registrar) are not considered a breach of the term on our part.
4. Price and payment
Current prices are stated on the site in the pricing section. Prepayment is made in advance, before the work starts. At the start the client pays no less than 50 percent of the cost, and by agreement full payment of 100 percent at once is possible. By starting to work with us, the client undertakes to pay the full cost of our services after the work is completed. Until prepayment is made, we have the right not to start the work. Hosting on the Cloudflare platform for basic projects is provided free of charge, and terms regarding the domain are discussed separately and depend on the plan.
5. Client materials
The client provides us with texts, photos, logos, trademarks and other materials for the site. By providing them, the client confirms that they have the lawful right to use them and that their content does not violate the law or the rights of third parties. We do not check and cannot check the legal cleanliness of these materials. The client is responsible for their content, accuracy and lawful use.
6. What we guarantee
We guarantee that we will bring the site to the result agreed under the chosen plan, make a working, responsive site within the agreed timeframe and hand it over to the client. If the work is not done through our fault, the refund terms from section 11 apply. That is where our guarantees end, everything concerning the commercial effect of the site belongs to the next section.
7. What we don't guarantee
Important. Building a site is a development service, not a promise of profit. Promotion results depend on the market, the niche, competition, budget and the client's own actions, so we expressly do not guarantee the items listed below.
- specific positions of the site in search engines, reaching the top for any queries;
- a certain amount of traffic, number of visitors, requests, calls, orders or sales;
- growth of revenue, profit or any other commercial or financial result;
- approval of the site or advertising by third-party platforms, payment systems, ad accounts;
- uninterrupted operation of the third-party services the site depends on, and the constancy of their rules.
Basic search optimization, if it is included in the plan, means technical preparation of the site for indexing, not a guarantee of positions or traffic.
8. Limitation of liability
We are responsible for the quality of the work we performed within the agreed plan. At the same time, we are not liable for:
- outages, failures, blocks or changes to the rules of third-party services, Cloudflare hosting and protection, the domain registrar, Telegram, Google, payment and email systems;
- the content of materials provided by the client and the consequences of their use, including claims by third parties regarding rights to texts, images and brands;
- any changes the client or third parties engaged by them made to the site after handover, from that moment the client is responsible for the site's operation;
- indirect damages, lost profit, loss of data, foregone income and reputational harm;
- the consequences of using the site improperly or in violation of the law by the client.
If liability is nonetheless imposed on us as a result of a dispute, its total amount is in any case limited to the sum the client actually paid for the relevant order. This offer does not limit those rights that cannot be limited by law.
9. Rights to the result
Exclusive rights and access to the finished site, its files, source code and accounts pass to the client after full payment. Until full payment, all work products remain with us, and their use by the client is not permitted. We have the right to list the completed project in our portfolio as an example of our work, unless the client has separately asked us not to.
10. Edits and support
The price includes edits within the agreed plan and brief. Refinements beyond the order, new sections, a change of concept and regular support after delivery are paid separately by agreement. We are not obliged to fix, free of charge, problems that arose from changes made by the client or third-party specialists.
11. Cancellation and refund
Prepayment is made in advance and, as a general rule, is non-refundable. We refund money only in one case, if we have done nothing and no work on the order has been carried out for more than a week. If work has already been carried out, the domain registered or the site published, the payment is non-refundable. In other situations the question of a refund is decided by mutual agreement of the parties.
The order and acceptance of the work are confirmed in correspondence or a messenger. When the client has written that they accept the work, it is considered that they have no claims against us for what was done. Further work on the site, support and any refinements after acceptance are carried out for an additional fee.
12. Our rights and changes
We reserve the right at any time to change the terms of this offer and the agreements, the scope, prices and timelines of services, as well as the texts, design and content on the site. The current version is always published on this page with the date at the top, and the version in force at the time of the order applies to new orders. To already paid and ongoing orders we apply significant changes by agreement with the client. If any provision of the offer turns out to be invalid, the rest continue to apply. The parties first try to resolve all disputes through negotiations.
13. Contact
For questions about an order, terms and refunds, write to us at [email protected] or on Telegram @vladKravchenko. We're in touch and reply quickly.